Returns & Exchanges
At Joy Bricks, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your new fashion find isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.